Our company policy is to never take-up a contract if we can’t guarantee a firm solution. Therefore, before we board any O&M contract we do a complete survey of the client’s systems. This is especially relevant if we have not manufactured the systems ourselves.
First we do a diligence inspection where our technical team will analyse the system’s performance. Based on our findings we will suggest improvements, and some systems might need reconditioning. Finally, only after approval from the client we will go ahead with the contract.
Conservative design to guarantee performance
As a company we believe in conservative design, because a conservative design will deliver promised water quality unrelated to environmental factors. As our policy we also put safety cushions when designing and manufacturing machines.
We recommend that only authorised persons can work with the systems. This will help avoid accidents and breakdowns. We therefore train our clients’ employee(s) free of charge
Scope of work – Onsite operators
Depending on the contract our operators will be on site 24/7 or minimum 16 hours/day. Our operators are following the systems closely, hence their main job is to ensure that the machines run trouble free and deliver promised quality.
Daily preventive management
Follow the operation closely and fill out log sheet as required
Routing check of process parameters on-site to ensure smooth operation
Periodic Calibration of system instruments to ensure functionalities
All log sheet is analysed by our technical team monthly
Maintain stock of chemicals and consumables
Collect samples for water analysis on a monthly basis: both feed water and treated water
Ensure all health & safety regulations are followed
Inform the client immediately about any irregularities
A full report of the systems performance and water quality is sent to our clients every month.